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Nora P. Neibergall, CPSM, CPSD, C.P.M., is senior vice president for the Institute for Supply Management® (ISM®). Since starting her career with ISM® in 1994, Neibergall has held a number of positions across the organization and now oversees ISM®'s certification and professional standards. The kind of challenge she discuss...es is covered in ISM®’s CPSM® program. More

What would you do? Risk management: weather-related supply chain disruptions

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In August 2017, Hurricane Harvey struck a significant blow to the Houston, Texas metro area, home to the sixth largest import terminal in the world as well as all of the shipping lanes in the Gulf Coast area. Given the strong economic linkages between the Gulf Coast and the country as a whole, Harvey impacted the U.S. economy far beyond the local region.

Supply management professionals were on the front lines of the economic side of this environmental disaster. Imagine yourself as one of them: your facility and/or your suppliers’ facilities are in the hurricane’s path. Damage is done during the storm, and you will have to deal with the after-effects, including ongoing impacts on transportation and labor. How do you prepare for the unexpected? How will you cope with the aftermath? What do you do? 

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What would you do? Increasing the alignment of multi-functional negotiations

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Picture this: your organization needs to create a multi-year contract covering critical components for its manufacturing process. Because of the technical nature of those components, management requests that the team creating the contract be led by procurement but also include engineering, R&D, and finance. Each of the people involved will have different priorities, even though all agree on what they want the end result to be. How do you present a united front at the negotiation table?

What would you do?

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What would you do? Social Responsibility Factors in Choosing Offshore Suppliers

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Imagine walking into your office and being tasked with a new challenge: finding an offshore supplier in a region from which you don’t usually source.  Once you start, the task gets even harder: you have nagging concerns about social responsibility factors, including health and safety, as well as fair labor practices, even though initial audit results show nothing amiss. How do you select the supplier that provides the cost efficiencies you need, while also ensuring you maintain the high ethical standards of your business – and your profession? What would you do?

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