A Guide to Positive Disruption: How to Thrive and Make an Impact in the Churn of Today’s Corporate World by Joanna Martinez delivers a striking combination of advice, tough love, and hope. With this one included, I have reviewed 87 business books in my time at Buyers Meeting Point, but I have never reviewed a book where I already knew the author so well. It is ironic, because this book is intensely personal – not in the biographical sense, but in the way that Joanna lays her professional experiences open for examination, and invites the reader to do the same with their own.
It had been a particularly hard week for the whole team. Factory audits had been going on with the accuracy of a Swiss watch (plane, factory, hotel, plane, factory, hotel...). That Friday night we were isolated by a storm that had canceled our flight home and left us stuck in an airport hotel, not knowing what day it was or when we would get back. Our ‘batteries’ were very low.
Only Avi, our expert sales agent, strengthened by a thousand negotiations, seemed to be fresh as a lettuce.
Around the crackling of the chimney, while the storm whipped outside, we all tried to shelter ourselves in hot cups of coffee, seeking the strength to recover our spirits.
Editor’s note: Scott Jancy is a multi-faceted professional, with experience as a historian, an architect, a Naval Officer, a planner, and a consultant. He blogs often on innovation, leadership, and design thinking. In his first guest post for Buyers Meeting Point, Scott takes on the topic of leadership through times of change. For procurement teams this might mean greater contact with procurement, a new organizational mandate, or the role out of different technology. Regardless of the source of the change, procurement must have a vision for the desired outcome and the messaging to build support and spread understanding.
Change of state is the physical process where matter moves from one state to another. Examples of such changes are melting, freezing, evaporation/boiling, condensation, sublimation, and deposition. Shifting temperatures and increased pressure are the usual causes of this kind of phase change in matter.
People and organizations can also change their state when subjected to stress. Typical causes include, but are not limited to, poor leadership, low employee morale, an ineffective or excessive office management, and possible job uncertainty. A team of people can either break apart or fuse together depending on how they react to the stress.
You’ve invested a lot of time and money. You may even have staked your reputation on backing a supplier. So when is it time to replace them?
At a recent executive meeting, the subject of incumbent suppliers arose. The conversation reflected on both the personal and business investment that can occur when a supplier is selected, from a business stakeholder and a procurement perspective.
You can lead a horse to water, but you can’t make them drink. This is a very common phrase often used to describe a ‘change management’ situation. You can give someone all the resources but you can’t make them use them.
In procurement, we often have processes and technology to help complete our tasks effectively and efficiently. However, some of the staff may not be utilizing it as best they could to get the most out of it.
With new technology, people fall into four buckets. There are early adopters who wait in line for hours for the next generation of the iPhone. Then there are the early majority who probably get the new phone within the first month or two, the late majority and the laggards who may not even have a smart phone yet. As a procurement professional, your goal is to get your team through this curve quickly and have the organization reaping the benefits of the esourcing technology.
In the Tejari Blog, With best practice tools comes best practice use, they review the reasons that some are lagging behind in adopting the technology and give suggestions on ways to overcome it.
The first one has to do with change management. In many organizations, the staff is quite content doing their work the same way it always has been done. The author recommends gaining some internal ‘experts’ to help all the others understand the benefits and value. Offer a great deal of support so that over time, the new system becomes the ‘comfort zone’.
Another difficulty is when the staff waits until the last minute to load the Rfx into the tool. There is frustration and they give up. The recommendation is to create drafts a week or two before and put them in. Then you can always modify it as the time gets closer.
What have you experienced for obstacles and how did you resolve them? Do you have your 'team of horses' feeling refreshed after having reached the oasis and utilizing the new technology?
Share your thoughts by commenting below or tweeting us @BuyersMeetPoint
This week’s webinar notes are based on a May 13th webinar presented by IASTA and Efficio, their European consulting partner. The event was recorded, and the on demand version is available on Slideshare. You can also download the presentation itself, which included quite a bit of data, directly from IASTA’s website.
This week’s webinar notes are from a Sourcing Interests Group webinar on Change Management Done Right. In this webinar, two speakers from Jones Lang Lasalle (Michael Jordan, Leila Lance) and the Former Head Sustainability for KeyBank (Jessica White) will discuss how KeyBank used change management practices to develop and implement a robust sustainability program.
The Moment of Clarity was a joint effort by ReD Associates founding partners Christian Madsbjerg and Mikkel B. Rasmussen. Their careers have focused on studying human behavior, problem solving, and innovation. In this book, they apply what they have learned and observed to the challenges faced by businesses today. It is apparent to the reader that they are avid readers in their own right, and their bookshelves clearly hold titles representing a wide array of fiction and non-fiction topics.
Supplier Relationship Management in the Supply Chain by Stuart Emmett is accurately titled – it is in fact a book about the importance and execution of supplier relationship in the supply chain. But because so many organizations do not have SRM programs (or would benefit from being more supplier-centric) it is more importantly a book about change. In order to get different results, we must think and act differently. This is a simple enough idea, but bringing about such changes in an organization is complex enough that few of us have reached our desired level of SRM maturity.