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Digital technologies have profoundly altered the way people and businesses interact. They are leading to a disruptive "rethink" of the way people live, engage, and work.
Ambitious business leaders are digitally reinventing their enterprises to generate revenues and results through innovative and creative strategies, products and customer experiences. Cognitive systems have the ability to dramatically transform business processes end to end through autonomous decision making and insightful human engagement However, many business leaders still view Cognitive as tomorrow’s potential, not necessarily today’s.
With cognitive platform based solutions and a design-thinking led approach, we can now deliver personalized, end-to-end frictionless experiences, which are outcome focused and easy to scale with the agility and flexibility required to meet the demands of a dynamic business environment.
For example, IBM has defined and implemented use cases that leverage cognitive capabilities from the IBM Watson Developer Cloud for its own clients’ BPO services.
In this webinar, we will discuss some real enterprise case examples of cognitive solutions that transform the way Finance, HR and Procurement services operate. We will discuss how the next generation of service delivery has the potential to bring about a frictionless front office to back office transformation for ambitious enterprises willing to re-think how they operate and challenge the status quo.
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