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WEBINAR: The Ultimate Measure of Customer Value: Tackling the Amazon Effect (SCNRadio, TalentStream)
Tuesday 22 May 2018, 12:00pm - 01:00pm
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In today’s rapidly changing business environment, survival is the mindset for many companies. Survival is based on meeting customers’ expectations that are being radically transformed by e-commerce giants like Amazon. Amazon has mastered the use of business analytics to drive customer behaviors and the rapid capturing of market share. Winning against - and with - Amazon takes intelligence that can only be gained using actionable insights from Big Data Analytics. Find out to create offensive strategies that reduce cost-to-serve and build your future profits.  Strategies that are differentiated.  Strategies that drive new growth and success.

In this interactive session, we will discuss:

  • The results of a global survey on where companies are in their utilization of effective business analytics
  • Moving from a defensive nature to one of a winning offensive playbook
  • Best practices to not just survive but thrive

Featuring: Richard Sharpe CEO, Competitive Insights

Moderated by: Scott W. Luton, CSCP, LSSGB Managing Partner, TalentStream EVP, APICS Atlanta

About our featured speaker: Richard Sharpe is the CEO of Competitive Insights, LLC (CI).  Formed in 1998, CI believes in realizing the true value from transactional data. As an industry leader for the last 25 years, Richard is a frequent speaker at industry forums and a lecturer in Georgia Tech.  Richard writes the DC Velocity blog on Analytics and Big Data. Richard is a founding member of American Logistics Aid Network, a non-profit consortium serving Disaster Relief Agencies. Richard was formerly President of CAPS Logistics, Inc. which pioneered supply chain optimization solutions adopted by 15% of the Fortune 500 companies worldwide. 


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