For airline carriers and airport operators, the impact of the backend operations on the frontend passenger experience plays out in real-time. A high level of operational performance is critical to success.

Both airlines and airports rely on a number of strategic partners for their operational performance (viz. aircraft manufacturers, maintenance and repair organizations, ground handlers, freight forwarders, caterers, facilities management and IT operations and service providers). This is further complicated by the pressure to lower costs and manage demand in this highly regulated environment.

Attend this webinar to learn how the aviation industry is adopting modern supplier management approaches and technology to collaborate effectively with suppliers in order to meet their objectives of improving passenger experience, reducing cost and maximizing resources.

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