Industry Calendar
BPO 2012 Trends and 2013 Predictions (Outsourcing
Monday, December 17, 2012, 11:00am - 12:00pm
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As an annual event, the Proservartner Shared Services and BPO Point of View has become a recognized barometer, reading the developments within the market. In this webinar, the following will be covered:
The reality of cloud in captive shared services and BPO
Use of analytics in the industry
BPO provider landscape
Trends in 2012
Movements in 2013