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April 3 - 7: High Velocity Procurement, Psychological Safety, and Customer Experience in the Age of AI


Did you know that these weekly event recommendations are included in the Art of Procurement’s This Week in Procurement email? If you’re not already signed up, click here to join!

If you are planning your procurement event schedule beyond this week, I recommend ‘Positive social impacts of veteran employment’ from World Commerce & Contracting.

And now for this week’s recommendations… 


Breaking down the barriers to high-velocity procurement (Procurement Leaders & SAP Ariba)

** Date change: May 11th, 10am ET 

I never took physics. So, when I read the title for this event, featuring Gordon Donovan, Market Research Director for Procurement and External Workforce at SAP, I asked myself, ‘What is the difference between velocity and speed?’ Both have to do with motion, but velocity adds direction… and given the complexity of business today, we all need to do more than move fast. We need to move fast in the right direction. Join Gordon for this event about how to overcome barriers to procurement velocity.


Building Psychological Safety: Leading innovative team through complex times (World Commerce & Contracting)

April 6th, 10am ET

The world has been anything but safe for years. And yet, teams that continued to function constructively were better positioned to navigate the complexity. In this webinar, Neil Pretty from Aristotle Performance and Carolyn Krueger from WC&C will talk about the way companies manage their talent and how it can form a competitive advantage.


Customer Experience in the Age of AI (Harvard Business Review)

April 6th, 12n ET

AI isn’t just being used to supplement human work, it also makes it possible for companies to personalize the customer experience profitably and at scale. David C. Edelman, executive adviser and senior lecturer at Harvard Business School, and Mark Abraham, managing director and senior partner at Boston Consulting Group, will speak in this event that references examples like Home Depot, JPMorgan Chase, Starbucks, and Nike.





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