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Recommended Procurement Webinars for October 9-13: IT Services and Superseding KPIs


With the Columbus Day holiday (for some) in the U.S. on Monday, this week is a little quieter than last. There are four webinars this week and the rest of the month is already busy – so plan ahead! Click on the title of each recommended webinar below to view the full description and register.

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The Trends Shaping the IT Services Market (HfS Research)

October 12, 11:00am ET

Services procurement represents an increased percentage of the categories procurement manages today, leading to us thinking of it broadly as one thing. Not all categories are the same. In this webinar, HfS Research will share data from over 300 Global 2000 firms representing the IT services industry. The topics covered will include major trends across IT Services, how providers are adapting to move beyond traditional IT, and what clients need to look for to unlock the next level of business value.


Measuring the Immeasurable: KPIs Have Been Replaced with QNVs (Quantified New Value) Find Out How to Create Them (BravoSolution)

October 11, 2:30am ET

Yes, I do realize the timing of this webinar is a bit of a non-starter for everyone except insomniacs in the U.S. (it’s intended for an Asia Pacific audience…) BravoSolution makes their webinar available on demand very quickly after they have been presented. Given the topic of this event, it is well worth it. We may finally get some solid recommendations for how to measure and track intangible value for the sake of achieving a more complete picture of procurement’s contribution to the enterprise.




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