If procurement wants to succeed in 2020, we need to measurably improve all of procure-to-pay (P2P). Of course, in order to do that, we have to improve how the company purchases goods and services and also how it handles supplier payments. While that seems logical and straightforward, most procurement teams neither procure nor pay. What we are left with is a situation where we need to empower those who will ultimately carry out the work.
This is a classic management situation. A team leader can only increase their impact so much without achieving scale, delivering a multiplier effect by supporting and incentivizing the actions of others. What can procurement do to make distributed buyers (procure) and accounts payable (pay) more effective? We can provide them with the information they need, coherent processes and fully rounded supplier understanding.
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