Nearshoring: Why now?

When you think of outsourcing manufacturing operations, what country do you typically think of? China? Vietnam? Philippines? Yes, Asia is typically the go-to region for companies looking to cut costs ...

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Nearshoring: Why Now? - Warnings

As we covered in Nearshoring: Why Now?, outsourcing production operations to Mexico (or nearshoring) offers a number of tangible and intangible benefits over traditional “low-cost” country sourcing. T...

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Making an Informed Decision about Contingent Workforce Management Advice

Non-employee talent is getting more and more attention in the executive suite, as contractors, freelancers, and other knowledge-based contingent workers become increasingly important in achieving comp...

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Book Review: The Black Book of Outsourcing

Any BMP member involved with an outsourcing initiative, whether it involves offshoring or not, will find this book an indispensable resource. Authors Brown and Wilson include a multitude of quotable s...

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Book Review: Vested Outsourcing

At Buyers Meeting Point, we often have opportunities to recommend the publications we have read, reviewed and endorsed to our supply management colleagues. Vested Outsourcing by Kate Vitasek...

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eBook Review: Introduction to Robotic Process Automation – A Primer

On June 5th, I covered a webinar on Robotic Process Automation (see my notes here). At the time, they announced the planned release of an eBook on the topic. It is now available for free as a download...

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March 15-19: SRM Business Case, Outsourcing Pricing Trends, and Intelligent Customer Service

In addition to this week’s webinars, Procurement Leaders is hosting a free virtual conference called ‘Innovation In: Positive Growth’ from 8am-11:30pm ET | 1pm-4:30pm GMT Tuesday through Thursday. The...

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Hail to XaaS!

Many years ago, our telecom operator outsourced customer bill printing. That was an example of the basic outsourcing, as the business process still stayed fragmented between the external provider, our...

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The Critical Importance of Contingent Workforce Post-COVID-19

This content was made possible by a collaboration with SAP Procurement Strategic management of contract and contingent workforce resources will be essential to business recovery in the aftermath ...

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Webinar Notes: S&DCE's Vested Outsourcing: Five Rules that will Transform Outsourcing

This week’s featured event was sponsored by Supply & Demand Chain Exec: Vested Outsourcing: Five Rules that will Transform Outsourcing. The main speaker was Kate Vitasek from the University of Tennessee’s Center for Executive Education. She is also the Founder of Supply Chain Visions – a Top 10 Boutique Consulting firm specializing in Supply Chain Management and the author of a new book, Vested Outsourcing: Five Rules that will Transform Outsourcing.

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Webinar Notes: Why Vendor Management Must Change: 3 Most Common Dysfunctional Aspects of the Current Model

This week’s webinar notes are from a March 25th webinar presented by the Outsourcing Institute and Alsbridge. This is too soon to expect the on demand version to be available (assuming it will be) but here is the link to the page where OI posts their on demand events. There was also talk of a whitepaper related to the webinar content, and I will post the link to that’s as soon as I am sure which one it is.

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Webinar Notes: A Primer on Robotic Process Automation

“The bigger you are, the more likely you are to fail because of the change required in aggregate.” – Thomas Young, Founder and Managing Partner of RUMJog Enterprises

“This is real.” - Frank Casale, Founder of the Institute for Robotic Process Automation and the Outsourcing Institute

 

These webinar notes are from a May 28th event run by the Institute for Robotic Process Automation (IRPA), which was founded by the Outsourcing Institute’s Frank Casale. Casale was joined in the event by a panel of Robotic Process Automation (RPA) experts: Raheem Hasan (CMO, IRPA), Pat Geary (CMO, Blue Prism), and Thomas Young (Founder and Managing Partner, RUMJog Enterprises).

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Webinar Notes: The End of Outsourcing? RPA is Here to Stay

These notes are from an August 18th webinar by the Institute for Robotic Process Automation (IRPA). The primary speakers were Barry Matthews Managing Director at Alsbridge, and Eric Shander, Vice President of Global Technology Services at IBM Global Services.

I’ve been covering all of the Robotis Process Automation (RPA) events based on IRPA’s recently released ebook meant to educate people about RPA. The most important things to know are that RPA is best suited to logic-based, repeatable tasks currently performed by in house employees or third party outsourcers. In some cases, robots can even provide governance or oversight of other robots. The other thing to know is that these aren’t mechanical robots – they are software robots: programs designed to handle tasks and learn over time.

The piece of this particular event that I found the most compelling was the potential for negative impact, or the ‘bad and ugly’ as they put it in the webinar. Let’s face it, as much as people decry the impact of offshoring, RPA’s cost structure and scalability raises a significantly larger concern about job loss. The honest truth is that RPA will have an effect on jobs, but it may not be quite what people think.

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Webinar Notes: The Raw Truth About Intelligent Automation

These notes are based on attending an October 13th webinar hosted by HfS Research. The event can be viewed on demand here.

The panel included two HfS team members (Phil Fersht and Charles Sutherland) and two executives from Cognizant: Robert Hoyle Brown and Matt Smith. I listened to the event end to end twice – once live and once on demand. The topic of automation is fascinating and it was well covered and discussed in this webinar. My challenge was to figure out what this growing trend means for procurement.

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Should Procurement Fear or Embrace Procurement-as-a-Service?

I recently had the opportunity to interview Phillip Ideson, the founder of ProcureChange, a new Procurement-as-a-Service (PaaS) provider. You can listen to the entire interview on BMP Radio.

My first reaction to PaaS – one that I think is quite natural – is concern about what it will mean for today’s procurement practitioners if it catches on. Will we be outsourced the same way we have outsourced so many other formerly in-house capabilities?

As it turns out, however, the news is better than I expected. PaaS, far from being a threat to procurement, may be one way for us to achieve the strategic status we crave.

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Guest Post on Design News: Your Supplier is Not Your Friend

Companies should never confuse a supply relationship with friendship. In fact, part of the role of any good provider is to challenge its clients in a productive way. Many times, companies outsource in...

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BMP Exclusive: Webinar Notes on Source One’s “US Companies and Global Opportunities: A Perspective on Strategic Sourcing from Mexico”

I had a unique opportunity yesterday to participate in a live event – an international conversation of sorts. Source One presented a webinar at the University of LaSalle's School of Business in Mexico City about a topic near and dear to their hearts: nearshoring. While this isn’t a new topic, the presentation was so completely different that it was hard not to feel enthusiastic about the opportunities that exist. In the last 10 months, I have attended roughly 100 webinars. None of them had a live video feed from another country and none of the presentation formats were able to capture the enthusiasm that this audience expressed. I highly encourage more event planners and hosts to try to incorporate applause into their events – somehow it makes the message more exciting.

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2016 Nobel Prize for Economics Goes to: Contract Theory

I live in the Boston area, so when the 2016 Nobel Prize for Economics was awarded to Dr. Bengt Holmstrom, a professor at the Massachusetts Institute of Technology, and Dr. Oliver Hart, a professor at Harvard, it made a considerable splash in the local news. I love economics in action, so I started reading more - but I never expected to find contracts as the center of their work.

Each of the newly selected Nobel laureates has a different area of focus, but both are relevant to procurement and supply chain professionals.

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Recommended Procurement Webinars July 20-24: Team Contracting, Insourcing, and Protecting Cash and Revenue

Following is a list of the upcoming webinars that are worth of an hour of your (scarce) time. Some I recommend for the topic, others for the speaker, but all of them will give you something new to think about – and goodness knows, we can all use more good ideas to stand up to the challenges 2020 has handed us.

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Recommended Webinars July 9-13: Supply Chain Vulnerability, State of Outsourcing, Leading Procurement

After last week’s hiatus, we’re back with a full slate of webinars. If you’re looking to plan a little longer term than just this week, I recommend checking out “Don’t Go Chasing Unicorns” from Procurious and SAPAriba (a #ProcurewithPurpose webinar) on July18th at 2pm ET.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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